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AI Won’t Replace Humans — But Humans With AI Will Replace Humans Without AI

Just as the internet has drastically lowered the cost of information transmission, AI will lower the cost of cognition. That’s according to Harvard Business School professor Karim Lakhani, who has been studying AI and machine learning in the workplace for years. As the public comes to expect companies that deliver seamless, AI-enhanced experiences and transactions, leaders need to embrace the technology, learn to harness its potential, and develop use cases for their businesses. “The places where you can apply it?” he says. “Well, where do you apply thinking?”

For this episode of our video series “The New World of Work”, HBR editor in chief Adi Ignatius sat down with Lakhani, author of Competing in the Age of AI: Strategy and Leadership When Algorithms and Networks Run the World, to discuss:

  • How executives and regular employees can (and must) develop a digital mindset
  • Change management as a critical skill that must be in the DNA of any successful organization
  • The shapes AI may take in the near and far future

The New World of Work” explores how top-tier executives see the future and how their companies are trying to set themselves up for success. Each week, Ignatius talks to a top leader on LinkedIn Live — previous interviews included Microsoft CEO Satya Nadella and former PepsiCo CEO Indra Nooyi. He also shares an inside look at these conversations —and solicits questions for future discussions — in a newsletter just for HBR subscribers. If you’re a subscriber, you can sign up here.

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